What is OfficeAnt Outsourcing
1. OfficeAnt Outsourcing is a european BPO (Business Process Outsourcing) company;
- OfficeAnt Outsourcing is an European BPO company
- We have a strong foundation based onextensive experience in the business world
- With generation Y team
- With excellent knowledge of customer needs and challenges
- Excellent sense for market and businesses changes
- We are powered by Agency Career, established in 2008, providing outsourced customer support solutions
- Team members with a center in Europe
- Diverse customer interactions every year via phone, email, chat & social media support
- Work stations in Europe (Bulgaria)
- Unique multilingual delivery model offering “One Stop Shop” services
- Languages – primarily English, German & Spanish
- Process intelligence culture
2. The OfficeAnt Outsourcing team offers you services in several areas:
- Office management– implementation of business correspondence in Bulgarian, English and German; creating professional presentations, reports and summaries; Preparation of timetables, orders, travel and reservations. We organize your office activities, following the respective business standards.
- Working with database – processing and structuring databases, analysis and synthesis of useful information; detailed market research on given criteria.
- Organizing phone campaigns – conduction of inbound / outbound call campaigns; consultation and participation in the creation of scripts for the conduction of telephone conversations.
- Managing profiles on social networks – maintaining your profile on Facebook, Twitter, LinkedIn, Foursquare, Google+, Pinterest, Follow me; creating and updating websites; optimize your company’s image and that of your product / service.